FAQ | Climate.IQ®

FAQ

Everything you need to know about Climate.IQ


General (4)

What does Climate.IQ® do?

Climate.IQ® helps people better understand and prepare for climate risks by delivering accurate climate analysis for properties in the US.

Climate.IQ® evaluates a property's current and future climate risk by factors including but not limited to topography, building acreage and historical weather data, etc. Its report gives users all necessary awareness of the climate risk associated with their properties. With Climate.IQ® everyone can be equipped with sufficient knowledge to take necessary precautions to avoid financial loss.

What is Climate.IQ®'s coverage?

A: So far Climate.IQ® can assess flooding and hurricane risk for properties in New York City, and we plan to expand the coverage to more vulnerable cities in the future. We are also looking at the possibility of assessing more climate risks.

How does Climate.IQ® ensure the accuracy of risk reports?

We are using the most authoritative public data sources available. However, inevitable statistical errors may exist. To best address that issue, we will provide uncertainty levels in all reports, and we will constantly update our data and analytics to improve the reliability of our information.

For detailed information, please refer to our Terms of Use page.

How do I reach out to Climate.IQ® team?

Please send an email to info@climate-iq.com. All questions and suggestions will be greatly welcomed!

Accessing Climate.IQ (3)

I signed up for an account but I didn't recieve the confirmation email.

If you don't see the confirmation email, make sure to check your Spam folder and, if you're using Gmail, please check the Social and Promotions folders.

Contact us here if you still cannot find your confirmation email.

I can't remember my account password.

Please use the 'Forgot Password?' link on the Sign In page to reset your password. Be sure to enter the email address that you have registered with Climate.IQ.

Can you send me an invoice?

We don't provide invoices but do provide receipts, which are emailed after purchases and available for reference on the Orders page under your Climate.IQ account settings.